Terms of Service

Last updated: October 12, 2026

OVERVIEW

Welcome to Peplum & Muse!

This website is operated by Peplum & Muse, an independent creative business established in Greece.

Throughout this website, the terms "we", "us", and "our" refer to Peplum & Muse. The terms "you", "your", and "customer" refer to visitors, customers, and other users of our website and services.

Peplum & Muse specializes in graphic design, professional printing, and handcrafted production of packaging and archiving accessories for music collectors. Our work focuses on providing thoughtfully designed, individually crafted items that help collectors protect, organize, restore, and enjoy their physical music collections. Our website also offers selected vinyl care accessories, stickers, digital gift cards, and related products.

By accessing our website, browsing our collections, purchasing a product, or requesting our services, you agree to these Terms of Service ("Terms"), together with any additional policies referenced herein.

These Terms apply to all visitors and customers, including individuals purchasing standard products and those commissioning custom design, printing, or production services.

Please read these Terms carefully before placing an order.

Nothing in these Terms is intended to exclude, restrict, or replace any mandatory consumer rights provided by applicable law.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform through which we offer our products and services.

SECTION 1 - ONLINE STORE TERMS

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website, products, and services only for lawful purposes.

You must not use our services to engage in fraudulent activities, violate applicable laws, or distribute malicious software.

We reserve the right to refuse or cancel orders involving suspected fraud, unlawful activity, or violations of these Terms, subject to applicable consumer protection laws.

Customers are responsible for providing accurate information and ensuring that their requested products and services are suitable for their intended lawful use.

SECTION 2 - NATURE OF OUR BUSINESS

Peplum & Muse operates as an independent creative studio specializing in graphic design, professional printing, and handcrafted packaging production.

Our work combines digital design with physical craftsmanship, allowing customers to commission individually produced packaging accessories for their music collections.

Our products and services include, but are not limited to:

• Custom vinyl record jackets, sleeves, gatefolds, and slipcases.
• CD packaging and handcrafted cases.
• Graphic design and custom artwork services.
• Printing and production using customer-supplied artwork.
• Printing and production using designs from our portfolio of previous works.
• Hype stickers, replacement packaging accessories, and custom stickers.
• Vinyl care supplies and related collection accessories.
• Digital gift cards.

Most of our products are manufactured individually following a customer's order rather than maintained as mass-produced inventory.

Customers may select from showcased designs, request modifications, or commission entirely new artwork.

The nature of each transaction, including whether it concerns a standard product, custom-made item, or creative service, is determined by the actual characteristics of the order.

Unless explicitly stated otherwise, our packaging products do not include vinyl records, CDs, or other physical music media.

Peplum & Muse specializes in the packaging and accessories associated with music collections, not in the sale of the corresponding music recordings.

SECTION 3 - DESIGN CATALOG & CUSTOM PRODUCTION

Our website features a catalog of designs and visual references developed through our studio's creative work.

These may include original design concepts, previous commissions, and artwork created for specific music releases or collector requests.

The purpose of this catalog is to showcase our design and production capabilities while allowing customers to request products based on available designs.

Customers may select a design and request its printing and handcrafted production in the available formats, sizes, finishes, and configurations.

For products manufactured to order, physical production begins in response to an individual customer's purchase.

Our production process may include:

• Preparing and adjusting artwork for printing.
• Reviewing selected dimensions and specifications.
• Coordinating professional printing.
• Cutting, folding, and assembling the final product.
• Performing quality control.
• Packaging the completed product for shipment.

The presentation of a design in our catalog does not imply in any way that it is official merchandise or that Peplum & Muse is affiliated with any referenced artist, record label, or rights holder.

SECTION 4 - PRODUCT DESCRIPTIONS & ACCURACY

We make reasonable efforts to ensure that all product descriptions, photographs, dimensions, and specifications displayed on our website are accurate and up to date.

Customers are responsible for carefully reviewing product information before placing an order.

This includes selecting the correct size, format, artwork, finish, and any available customization options.

Although we aim to represent our products accurately, minor differences may occur between website photographs and physical products.

These may result from:

• Individual screen calibration and display settings.
• Differences between digital previews and printed colors.
• Material characteristics.
• Printing processes.
• Handmade production methods.
• Minor manufacturing tolerances.

We reserve the right to correct inaccurate descriptions, update information, or discontinue products.

Where a material change affects an already confirmed order, we will notify the customer as required by law.

Nothing in this section limits our responsibility for supplying products that conform to their descriptions and agreed specifications.

SECTION 5 - HANDMADE PRODUCTION & QUALITY STANDARDS

Handcrafted production is a defining characteristic of Peplum & Muse.

Many of our products are individually printed, folded, assembled, and inspected by hand.

Unlike industrially manufactured packaging, handmade products may display subtle variations resulting from the materials and techniques involved.

These characteristics may include:

• Minor variations in folding or alignment.
• Small differences in assembly or edge finishing.
• Slight surface or material irregularities.
• Minor paper stress along folded areas.
• Small amounts of ink cracking or flaking along creases, particularly on heavyweight printed paper.

These characteristics are considered normal aspects of handmade production only when they remain within reasonable quality standards and do not materially affect the product's appearance, functionality, or conformity with its description.

Significant manufacturing defects, incorrect production, or products that fail to meet agreed specifications are not considered normal handmade variations.

We carefully inspect our products before dispatch and continuously work to improve our production processes.

All applicable statutory consumer guarantees remain unaffected.

SECTION 6 - CUSTOM DESIGN & PRINTING SERVICES

Customers may commission Peplum & Muse to create new artwork or print designs they provide.

Custom projects may involve original graphic design, artwork adaptation, file preparation, custom dimensions, personalized specifications, or other individually agreed features.

Customers are responsible for providing accurate instructions and all necessary information for their projects.

Where applicable, we may provide digital previews or proofs before production.

Customers should carefully review these previews and communicate any requested corrections before approving the final design.

Once a design has been approved, substantial changes may require additional charges, particularly where further design work or printing is necessary.

Any additional charges will be communicated and requested before the relevant work proceeds.

Custom Design Fees

Projects requiring original graphic design may involve a separate design fee in addition to printing and production charges.

The applicable fee will be communicated before the service begins.

Unless otherwise agreed, this fee covers the specified scope of creative work and any included revisions.

Additional revisions or changes outside the original brief may incur additional charges, subject to the customer's approval.

Customer-Supplied Designs

Customers who already possess suitable artwork may request printing and handcrafted production without commissioning a new design.

Submitted files must meet the technical requirements communicated for the relevant service.

We may request revised files where the submitted artwork is unsuitable for printing.

We are not responsible for defects arising solely from inaccurate, incomplete, or technically unsuitable customer-supplied files, provided that we have performed the agreed service with reasonable care and skill.

Production Times

Custom production times may vary according to complexity, printing schedules, material availability, and current workload.

Estimated production and delivery times are not guaranteed unless expressly agreed otherwise.

This does not affect any statutory rights relating to timely delivery.

We reserve the right to decline custom projects that exceed our technical capabilities or raise reasonable concerns regarding legality, intellectual property, or intended use.

SECTION 7 - INTELLECTUAL PROPERTY, CREATIVE WORK & THIRD-PARTY RIGHTS

7.1 Our Philosophy & Commitment to Music

Peplum & Muse was created from a genuine love for music, physical media, and the unique experience of collecting records.

We believe that physical music is much more than a format. It represents the work of artists, musicians, songwriters, photographers, designers, producers, and countless other creative professionals whose contributions bring each release to life.

As collectors ourselves, we deeply appreciate the creativity, dedication, and craftsmanship behind every album.

Our goal is to contribute positively to the physical music community by offering thoughtful packaging solutions that help collectors protect, preserve, and enjoy the records they love.

We believe that caring for physical music also means appreciating the people who create it.

We have tremendous respect for artists, creators, and the wider music industry, and we recognize the importance of protecting the creative work that makes this culture possible.

Our intention is to support the enjoyment, longevity, and appreciation of physical music through independent design and craftsmanship.

We welcome constructive communication with artists, creators, labels, and other rights holders and are committed to addressing legitimate concerns respectfully and responsibly.

7.2 Independent Business Status

Peplum & Muse is an independent design, printing, and handcrafted production studio.

Unless expressly stated otherwise, we are not affiliated with, sponsored by, endorsed by, or officially associated with any artist, record label, entertainment company, manufacturer, or other third-party rights holder that may be referenced on our website.

Our products are independently produced collector accessories and should not be confused with official music releases or licensed merchandise unless explicitly identified as such.

We do not claim to manufacture original records, CDs, or official replacement parts on behalf of third-party manufacturers.

7.3 Independent Design Work

Our creative process frequently involves developing new graphic compositions inspired by the visual identity, artistic themes, and aesthetics of particular music releases.

This may include creating new layouts, typography arrangements, packaging concepts, and other original design elements.

Our designs may incorporate references to existing artists, albums, or music releases.

We recognize that independently created packaging concepts and the underlying intellectual property associated with a music release may be subject to separate rights.

7.4 Design References & Previous Creative Work

The designs displayed throughout our website serve as examples of our studio's creative and production capabilities and, where offered for order, as available design options for custom items.

Our catalog may feature original concepts, previous commissions, and designs developed in response to collector interests.

Customers may request the printing and handcrafted production of products based on these designs, subject to their availability, technical specifications, and applicable terms.

The inclusion of a design in our catalog does not indicate that it has been approved, licensed, or endorsed by the relevant artist or rights holder.

7.5 Third-Party Intellectual Property

All third-party trademarks, photographs, illustrations, album artwork, logos, and other protected materials remain the property of their respective rights holders.

References to artists, albums, songs, and music releases may be used to identify the intended subject, compatibility, or purpose of a particular collector accessory.

Such references do not imply ownership, sponsorship, authorization, endorsement, or affiliation.

We do not claim ownership of third-party intellectual property through its reference or display on our website.

7.6 Customer-Supplied Artwork & Authorization

When customers submit their own artwork, photographs, logos, text, or other materials for custom design or printing, they confirm that they own, license, or otherwise possess the rights necessary to authorize the requested use.

By submitting such materials, customers grant Peplum & Muse a limited, non-exclusive permission to process, adapt where instructed, prepare, reproduce, and print the materials solely for the purpose of fulfilling the relevant order.

Customers remain responsible for the accuracy of their representations regarding the authorization of materials they supply.

We may request additional information regarding the origin or authorization of submitted materials.

Peplum & Muse reserves the right to refuse, suspend, or cancel requests where we reasonably believe that the requested use may violate applicable laws or third-party rights.

7.7 Replacement Packaging & Collector Accessories

Certain products offered by Peplum & Muse are designed to replace, restore, or complement individual packaging elements associated with existing music releases.

These may include replacement stickers, labels, sleeves, and other packaging accessories.

Such products are independently manufactured and are not represented as original components supplied by the relevant artist, record label, or manufacturer unless expressly stated otherwise.

Our replacement accessories are intended to help collectors maintain, organize, and preserve their existing collections.

They must not be used to misrepresent the authenticity, provenance, edition, signature status, or commercial origin of any music release.

We do not support counterfeiting, fraudulent authentication, or the misleading resale of music products.

Peplum & Muse reserves the right to decline requests that could reasonably facilitate such activities.

The description of an item as a replacement, restoration, or collector accessory does not constitute a claim of authorization to reproduce third-party protected material.

7.8 Respect for Rights Holders & Intellectual Property Concerns

We recognize the importance of intellectual property rights in supporting the people and businesses responsible for creating, producing, and distributing music.

Our intention is to participate constructively in the collector community while treating the concerns of creators and rights holders with seriousness and respect.

We welcome communication from artists, photographers, designers, record labels, publishers, and other authorized representatives regarding material displayed on our website.

If you believe that any content, artwork, or product infringes rights that you own or represent, please contact us at:

info@peplumnmuse.com

To help us review your request, please provide:

• Identification of the protected work or intellectual property concerned.
• Identification of the relevant content or product on our website.
• Your relationship to the relevant rights holder.
• Any supporting information reasonably necessary to assess the concern.

We will review substantiated complaints in good faith and take appropriate action in accordance with applicable law.

Depending on the circumstances, this may include requesting clarification, temporarily suspending a listing, modifying content, removing disputed material, or discontinuing a product.

We believe that respectful communication and constructive cooperation are important parts of supporting the creative community.

7.9 Ownership & Permitted Use of Our Designs

Unless expressly agreed otherwise, the original creative elements developed by Peplum & Muse remain our intellectual property, subject to any applicable third-party rights.

Purchasing a physical product does not automatically transfer copyright ownership or commercial reproduction rights in its underlying original artwork.

Similarly, purchasing a custom design service does not automatically authorize commercial reproduction, redistribution, or resale of the resulting artwork.

Any commercial licensing arrangements must be agreed separately.

Customers may not reproduce or commercially exploit original Peplum & Muse designs without the necessary authorization.

7.10 Scope of Intellectual Property Disclaimers

Statements regarding our independent status, production methods, creative philosophy, and intended product use are provided to accurately describe our business and its relationship with customers and third parties.

Nothing in these Terms is intended to exclude responsibility that cannot legally be excluded.

SECTION 8 - PRICES, TAXES & PAYMENT

Prices displayed on our website are subject to change without prior notice.

The total price payable, including applicable taxes and shipping charges calculated at checkout, will be presented before the customer confirms the purchase.

Customers are responsible for reviewing their order details and total before completing payment.

For international orders, additional customs duties, import taxes, or local administrative charges may apply.

Unless expressly stated otherwise, such charges are not included in the product price or shipping fees and may be collected by the relevant authorities or delivery providers.

Customers are responsible for applicable import charges in their destination country, subject to mandatory laws and any delivery terms expressly agreed at checkout.

Currency conversion rates and additional payment-provider charges may vary depending on the customer's bank or payment service.

Prices applicable to confirmed orders will not be changed retrospectively without the customer's agreement, except where permitted by law.

SECTION 9 - ORDERS & ORDER ACCEPTANCE

After placing an order, customers will normally receive an automated order confirmation.

We reserve the right to review orders for payment verification, technical feasibility, availability, or potential inaccuracies.

Where an order cannot be fulfilled, we will notify the customer and arrange an appropriate refund of payments received for the unfulfilled portion.

Customers are responsible for ensuring that their billing and shipping information is accurate.

We may contact customers where additional information is required to process an order.

We reserve the right to refuse or cancel orders involving suspected fraud, unlawful activity, or circumstances preventing fulfillment, subject to applicable consumer rights.

SECTION 10 - CANCELLATIONS & WITHDRAWAL RIGHTS

Customers wishing to cancel or modify an order should contact us as soon as possible.

Cancellation eligibility depends on the product or service, its customization status, production progress, and applicable consumer protection laws.

Under applicable EU consumer legislation, customers generally benefit from a statutory right of withdrawal for eligible distance purchases, subject to legally established exceptions.

Products manufactured according to a customer's individual specifications or clearly personalized may be exempt from that right where the relevant legal conditions are met.

For custom design services, cancellation conditions depend on the work performed and the applicable legal requirements.

Where customers request that services begin during an applicable withdrawal period, we will obtain any consent and acknowledgments required by law.

If a customer lawfully withdraws after service performance has begun, any amount payable for work already performed will be determined in accordance with applicable legislation.

When a service has been fully performed and the legal conditions for an exception have been satisfied, the statutory right of withdrawal may no longer apply.

Additional information is available in our Return & Refund Policy.

SECTION 11 - SHIPPING & DELIVERY

We ship eligible products to destinations supported by our shipping providers.

Available shipping methods, delivery estimates, and applicable charges are displayed during checkout.

Customers must provide complete and accurate shipping information, including their legal name, delivery address, and any additional information reasonably necessary for successful delivery.

Incorrect or incomplete information may result in delays, returned shipments, or additional charges.

Where permitted by law, customers may be responsible for reasonable additional costs resulting directly from incorrect shipping information they provide.

Delivery estimates may be affected by customs procedures, carrier operations, postal conditions, or circumstances outside our reasonable control.

Different shipping providers may offer different tracking services, delivery speeds, and carrier compensation arrangements.

However, limitations in carrier compensation do not override mandatory consumer rights or our legal obligations as a seller.

Responsibility for goods lost or damaged during transportation will be determined in accordance with applicable law.

For additional information, please consult our Shipping & Handling Policy.

SECTION 12 - RETURNS, REFUNDS & REPLACEMENTS

Our Return & Refund Policy explains the conditions applicable to cancellations, returns, refunds, damaged goods, and replacements.

Because our catalog includes both personalized and standard products, return eligibility may vary between product categories.

Customers exercising an applicable statutory right of withdrawal are responsible for the direct cost of returning products where permitted by law and where they have been appropriately informed in advance.

Where a product is defective, incorrect, or does not conform to the agreed specifications, the customer's statutory rights and remedies remain unaffected.

Where legally required, we will cover the necessary costs associated with remedying a lack of conformity, including applicable return or replacement shipping costs.

We encourage customers to report visible shipping damage or product concerns as soon as possible, preferably within seven days of delivery, to facilitate prompt investigation.

This recommended notification period does not limit any statutory rights or legal guarantees.

SECTION 13 - DIGITAL PRODUCTS & GIFT CARDS

Certain products or services may be delivered electronically, including digital artwork files and gift cards.

Digital gift cards may be redeemed against eligible purchases through our online store.

Gift cards cannot be exchanged for cash except where required by law.

Any applicable validity period or redemption conditions will be communicated with the gift card.

Digital design files may be provided subject to specific licensing terms.

Unless expressly agreed otherwise, commissioned digital artwork is supplied for the personal, non-commercial use specified in the relevant service agreement.

Commercial exploitation or redistribution requires separate authorization.

Cancellation and withdrawal rights for digital products and services are governed by applicable consumer protection legislation.

Where the law requires prior consent or acknowledgment before digital delivery affects withdrawal rights, the necessary steps will be taken.

SECTION 14 - USER CONTENT, REVIEWS & SUBMISSIONS

Customers may voluntarily submit photographs, reviews, comments, suggestions, or other materials relating to our products and services.

Customers retain ownership of their original content.

By submitting material specifically for public display or promotional publication, customers grant Peplum & Muse a limited, non-exclusive permission to use that material for the agreed purpose, subject to applicable laws and any agreed restrictions.

Private communications, personal photographs, or custom artwork submitted solely for order fulfillment are not automatically authorized for unrestricted promotional use.

We reserve the right to remove unlawful, abusive, misleading, or otherwise inappropriate public content, subject to applicable law.

Customers must not submit content that knowingly violates third-party rights or applicable laws.

SECTION 15 - THIRD-PARTY SERVICES & LINKS

Our website may contain links to external websites, payment providers, shipping services, or other third-party platforms.

These services may operate under their own terms, conditions, and privacy policies.

We are not responsible for the independent content or operations of third-party websites that we do not control.

However, the involvement of third-party providers does not remove any legal obligations we owe to customers in connection with purchases made through Peplum & Muse.

SECTION 16 - PROHIBITED USES

Visitors and customers must not misuse our website, products, or services.

Prohibited activities include:

• Fraudulent or unlawful transactions.
• Unauthorized access to website systems.
• Distribution of malicious software.
• Unauthorized commercial reproduction of our original designs.
• Submission of knowingly fraudulent or misleading information.
• Requests intended to facilitate counterfeiting or fraudulent authentication.
• Misrepresentation of independently manufactured accessories as official or authenticated products.

We reserve the right to refuse orders or take appropriate action where we reasonably suspect unlawful activity, subject to applicable law.

SECTION 17 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We make reasonable efforts to ensure that our website operates securely and reliably.

However, uninterrupted or error-free access cannot be guaranteed.

Temporary interruptions may occur due to maintenance, hosting services, technical difficulties, or circumstances outside our reasonable control.

To the extent permitted by applicable law, we are not responsible for losses arising solely from temporary website interruptions or events beyond our reasonable control.

We do not guarantee that every product or service will satisfy subjective preferences that were not part of the agreed product description or specifications.

However, all products and services must conform to the applicable contractual and legal requirements.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

This includes mandatory consumer guarantees, statutory remedies for defective or non-conforming goods, and any other rights that cannot legally be waived.

SECTION 18 - CUSTOMER RESPONSIBILITY & INDEMNIFICATION

Customers are responsible for complying with these Terms and for providing accurate information concerning their orders.

Where customers submit their own artwork or materials, they are responsible for the accuracy of any representations they make regarding their authorization to use those materials.

To the extent permitted by applicable law, customers may be responsible for reasonably foreseeable losses directly resulting from their knowing submission of infringing materials, fraudulent instructions, or materially false representations.

Any obligation to compensate Peplum & Muse will be limited to circumstances where responsibility can lawfully be attributed to the customer.

Nothing in this section excludes or restricts mandatory consumer rights.

SECTION 19 - PRIVACY & PERSONAL INFORMATION

The collection and processing of personal information through our website are governed by our Privacy Policy.

Personal information is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), where applicable.

For information about how personal data is collected, used, stored, and protected, please consult our Privacy Policy.

SECTION 20 - MODIFICATIONS TO OUR WEBSITE & SERVICES

We reserve the right to update, modify, or discontinue products, services, website features, or pricing where reasonably necessary.

Such changes may reflect updates to our product catalog, production methods, business operations, or legal obligations.

Changes affecting confirmed orders will be handled in accordance with the applicable contractual terms and consumer protection laws.

We are not obligated to maintain the availability of any particular product or design indefinitely.

SECTION 21 - CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes in our business, products, operations, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

Unless otherwise required by law or expressly agreed with the customer, changes will not retroactively alter the contractual terms applicable to previously confirmed orders.

Continued use of our website following publication of revised Terms constitutes acceptance of those Terms only to the extent permitted by applicable law.

SECTION 22 - GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service are governed by the laws of Greece.

However, this choice of law does not deprive consumers residing in other countries of mandatory protections applicable to them under relevant consumer protection legislation.

We encourage customers to contact us directly regarding any concerns so that we can attempt to resolve disputes promptly and fairly.

Consumers may also have access to competent consumer protection authorities, alternative dispute resolution mechanisms, or judicial remedies in accordance with applicable law.

Nothing in these Terms restricts a consumer's right to seek legal remedies before a court or authority competent under applicable legislation.

SECTION 23 - SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

SECTION 24 - ENTIRE AGREEMENT

These Terms of Service, together with the policies expressly incorporated by reference and any specific conditions agreed for individual orders, constitute the agreement governing the use of our website and the purchase of our products and services.

In the event of a conflict between these Terms and mandatory applicable law, the relevant legal requirements shall prevail.

SECTION 25 - CONTACT INFORMATION

For questions regarding these Terms of Service, our products, or our services, please contact us using the information below.

Business name: Peplum & Muse
Legal business name: Georgios Nirakis (Peplum & Muse)
Email: info@peplumnmuse.com
Phone: +30 698 820 2279
Business address: Aristeidou 10-12, 105 59 Athens, Greece
VAT number: EL159740780
GEMI Registration Number: 196341101000
Website: www.peplumnmuse.com